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Linking Bariatric Patient Experience with the Propensity to file a Medical Malpractice Claim

We just returned from ObesityWeek in Boston where much of the discussion centered on tying patient experience to important outcomes like reimbursement and malpractice risk. Click here for a synopsis of my notes on the conference.

Significant progress has been made in linking bariatric patient satisfaction with the propensity to file a claim. Bariatric-specific patient experience surveys are essential in managing these issues by revealing such key information as:

  • Was the patient fully informed of risks and benefits?
  • Would the patient recommend their provider to another?
  • Does the patient feel included in medical decision making?

A great solution for providing a strong bariatric patient experience platform is Surgi-Protect. This new program combines malpractice coverage, risk mitigation expertise and a patient experience platform in one world-class package specifically designed for bariatric surgeons.

Thank you to all those who stopped by our booth to discuss Surgi-Protect and bariatric risk mitigation through
SE Healthcare Quality Consulting.



"We've worked with healthcare defense lawyers and bariatric experts to identify the patient experience issues that impact whether a patient engages a plaintiff lawyer, whether a plaintiff lawyer takes on a case, and whether a jury awards damages at a trial."

Jim Saxton1
Chair, Healthcare Litigation
Stevens & Lee

Best regards,

Paul Fischerkeller
Vice President, Sales and Distribution, MPL
MGIS Underwriting Managers, Inc.
paul.fischerkeller@mgis.com
800-969-6447, ext. 106.


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800.969.6447 | 1849 W. North Temple, Salt Lake City, Utah 84116-3067

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1James W. Saxton, Esq. – A leading physician medical malpractice defense lawyer, he has been in active practice for over 30 years, and devotes his career to helping physicians understand the drivers of professional liability risk and how to minimize those drivers.

The Surgi-Protect insurance program is administered by MGIS Underwriting Managers, Inc. Exclusive, bariatric-surgical specific risk-management services are provided by SE Quality Healthcare Consulting. Insurance policies are backed by Freedom Specialty Insurance Company, a Nationwide company and rated A+ by A.M. Best

* MGIS Underwriting Managers, Inc.(DBA as MGIS Professional Insurance Solutions in CA and MGIS Underwriting Agency in NY) provides medical-professional liability underwriting and administration services on behalf of select insurers. Freedom Specialty Insurance Company, Scottsdale Insurance Company, and National Casualty Company are Nationwide® Companies, rated "A+" (Superior) by A.M. Best.