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Flex Flash: Important Year-end Updates

We recently updated you on important enhancements in our CDH programs. As we approach year-end, please take note of these additional changes that will impact any accounts and participants you have with MGIS.

Bank Account Pre-note – Improvements being implemented in our banking process will require us to pre-note each group's account $1.00 to ensure the account is valid with no filters. This pre-note will hit your account within the next 10 business days. Click here for more details.

Flex Card Blackout Period – To move participants from a Visa to a MasterCard, we will implement a blackout period from 12/24/13 – 12/31/13. During this period, VISA cards will be inactivated and any manual claims will need to be held by the participant until 1/1/14 and then submitted into the new portal. Click here for more details.

New Login – Beginning 1/1/14, participants will need to create a new login for our improved web portal for access to their account and information. They can access this login through our website at www.mgis.com/cdh. Click here for Registration and Log-in Instructions,

Please contact your MGIS account representative directly with any questions or comments. They can be reached at 800-969-6447 and the corresponding extension: 
Nicole Smith - extension 157 
Jessica Christensen - extension 195 
Leslie Hoyt - extension 158

Best regards,

Noelle Lundberg
CDH- Senior Sales Executive
801-990-0131
noelle.lundberg@mgis.com
Medical Group Insurance Services, Inc.
http://www.mgis.com/cdh

 
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